PRIVACY POLICY

Effective Date: 10 April 2025

At Gugugbygugu, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us when using our website and services.

1. Information We Collect

When you visit or make a purchase from our online store, we may collect the following types of information:

Personal Information: Your name, email address, shipping and billing address, phone number, and payment details.
Order Information: Items purchased, order total, shipping method, and purchase history.
Device Information: IP address, browser type, time zone, and cookies related to your browsing behavior on our site.

2. How We Use Your Information

We use your information to:

Process and fulfill orders.
Communicate with you about your order, returns, or customer support inquiries.
Send you updates, promotions, and newsletters (only if you’ve opted in).
Improve our website, services, and shopping experience.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third-party providers who help us operate our store and provide services, such as:

Payment processors (e.g., PayFast, PayPal)
Shipping providers
Website analytics services (e.g., Google Analytics)
Marketing and communication tools (if applicable)

These partners are only given access to the information necessary to perform their services.

4. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Opt out of marketing communications at any time.
Request a copy of the information we hold about you.

To make such a request, contact us at gugu@gugubygugu.com.

5. Data Retention

We retain your personal information only as long as necessary to fulfill orders and meet legal obligations. You can request the deletion of your data at any time.

6. Security

We take appropriate measures to protect your information using secure protocols and data storage practices. However, no method of transmission over the internet is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on our website.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

📧 Email: gugu@gugubygugu.com